ORDER PROCESSING & SHIPPING

We are committed to delivering your orders as soon as possible.

Please make sure to provide accurate address information, including city, state and zip code to prevent any errors or delays in shipping. Once an order is submitted, we are unable to make changes to your shipping address.

ORDER PROCESSING

As each product is handmade upon order, orders are processed within 7-14 business days, Monday through Friday. 2-Day orders are processed 1-2 business days, Monday through Friday, excluding federal holidays and weekends. 

Please note, observed US holidays include: New Year’s Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.

 

    SHIPPING METHODS AND COSTS

    All packages are shipped via FedEx, FedEx Smartpost or USPS. A signature is not required upon delivery. Your billing and shipping address must be in the United States and its Territories.

    • Standard Shipping to the continental US (5-10 business days once your order has been processed): $8.95
    • 2-Day Shipping to the continental US (2-3 business days once your order has been processed): $34.95
    • Standard Shipping to AK, HI, US Territories and Military addresses (5-21 business days once your order has been processed): $59.95
    •  2-Day Shipping to AK, HI, US Territories and Military addresses (2-3 business days once your order has been processed): $79.95

    •  Please keep the following in mind:

      • We do not ship to Freight Forwarders
      • We are unable to ship to multiple addresses in one order

     

    ORDER PROCESSING AND DELIVERY TIMELINES

    Packages shipping Standard to Alaska and Hawaii may take more than 10 business days for delivery. 

    Packages shipping to United States Territories and all Military and Diplomatic addresses (may take up to 21 days) must be shipped via our Standard Shipping method.

    INTERNATIONAL SHIPPING

    International Delivery: 14-21 business days once your order has been processed.

    • CANADA & MEXICO: $45.00

    LOST PACKAGE?

    If you believe your Déjà Vu Locs order is lost in transit, please email us at dejavulocs@gmail.com. Be sure to include your full name, order number and email address used to place the order.
    Please allow up to 48 hours (Not including weekends and holidays) to receive a response.